I am Heidi Fisher, and I am a specialist in social enterprises and impact measurement. I have worked with hundreds of social enterprises, CICs and charities over the past 20 years. I used to run Harris Accountancy Services CIC, which was the UK’s only firm of Chartered Accountants that was set up as a CIC. Now I focus on how CICs can grow through developing their trading activities and how they can report on what they do better. I am a Board member for the CIC Association, as well as three other CICs.